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Post by account_disabled on Dec 28, 2023 5:16:43 GMT
Experience that strengthens ties and generates trust. By leveraging the WhatsApp Business API organizations open the doors to a new dimension of strategic communication that drives business growth and excellence. Multiple Users An Effective Approach In many business situations a single employee may not be enough to handle all customer interactions. Imagine an electronics store during a major sales event like Email Marketing List Black Friday. Queries about products prices and delivery times flood the communication channels. Promptly answering all of these questions accurately and effectively requires a wellcoordinated team to avoid delays and lost sales. Simplifying Communication with WhatsApp Business. API and Omni Business In these circumstances the integration of the WhatsApp Business API with Omni Business appears as an indispensable solution. Suppose a customer asks questions through the company website live chat and also via WhatsApp. With the WhatsApp Business API and Omni Business these queries can be automatically redirected to the appropriate team. For example a customer who sends a question via WhatsApp will receive an immediate and coherent response regardless.
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